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Cloud Cruiser Express 3.4 Release Notes

This section contains the cumulative release notes for Cloud Cruiser Express version 3.4.x. This includes the new and updated features, bug fixes since v3.2.1, and the system requirements. The current release is Cloud Cruiser Express 3.4.0. The full documentation for this release is available at Cloud Cruiser Express v3 for Windows Azure Pack.

What's new

This release contains all of the enhancements in Cloud Cruiser 3.4.0. The following enhancements affect Cloud Cruiser Express users. The remaining enhancements and fixes in this release are instantly unlocked when you purchase an upgrade to Cloud Cruiser.

GridPro data now supported for Windows Azure Pack

Cloud Cruiser Express can now collect Microsoft Windows Azure Pack data supplied by GridPro, a new service provider to Windows Azure Pack.

If you are upgrading from a previous version, to collect GridPro data you must import the Windows Azure Pack resources in <install_dir>/resource_groups/WindowsAzurePack.csv.​

Access reports from outside your network

You can now deploy Cloud Cruiser Express with a two-server architecture that provides report-only access to clients located outside your network while keeping data secure behind your firewall.

Install one instance of Cloud Cruiser Express behind your firewall and use it as normal for any tasks. Install a second instance in your DMZ, pointing to the same database, and set the new reportOnly profile to active in the system properties file. Your customers or other users from the Internet can log in to this instance to view reports, but the instance is unable to run batch jobs, preventing it from modifying data if it were compromised.

For instructions, see Deploying an external reporting server.

Fixed bugs

This release contains all of the bug fixes in Cloud Cruiser 3.4.0. The following fixes affect Cloud Cruiser Express users. The remaining fixes in this release are instantly unlocked when you purchase an upgrade to Cloud Cruiser.



Bug ID

An empty Windows Azure Pack plan name caused collection to fail.

Subscriptions associated with such a plan are now associated to the default Cloud Cruiser rate plan, allowing their usage charges to be loaded.

Microsoft intends to populate plan names again starting with Windows Azure Pack Update 2, which would assign names to plans for which you have previously collected usage data. In this case a corresponding rate plan is created in Cloud Cruiser the next time you load Windows Azure Pack data. However, you must manually associate the appropriate subscriptions with it. You can quickly find these customers by scanning the list for customers at the Subscription level that have no description. Other customers have a description matching their Windows Azure Pack plan name.


Windows Azure Pack usage from a service provider not recognized by Cloud Cruiser prevented data from being loaded into the Cloud Cruiser database.

This usage is now written to records that do not contain a resource so that it is auditable even though it can't be loaded into Cloud Cruiser.

If you are upgrading from a previous version, to pick up this fix you must replace your Windows Azure Pack load job with the new sample job <install_dir>/job_samples/azure_pack_daily_load.xml, customizing as necessary.

The Resource Invoice and Resource Invoice Summary reports displayed incorrect account IDs when run using an Account Structure other than the default structure. 3693
When specifying parameters for a standard report, sometimes the Account Level menu displayed duplicate items. None

System requirements

The following are the minimum hardware and software requirements for Cloud Cruiser Express and its components.

HPE recommends that you install Cloud Cruiser Express, your database server, and Windows Azure Pack on separate computers. These system requirements apply to that architecture.

Cloud Cruiser Express computer


  • 2 GHz or faster multi-core processor
  • 4 GB or more of system memory

Operating system

You must use the 64-bit version of Microsoft Windows Server 2008, 2012, or 2012 R2.

Java platform

The 64-bit version of Java Standard Edition 7 (JDK or JRE) is required. Version 8 is not supported.

You can download Java at The navigation of this site changes often, so you might need to look carefully to find version 7 in 64 bits.

Database server computer

A database server is not included with the Cloud Cruiser installation. You must provide one of the following database servers:

  • Microsoft SQL Server 2008 or 2012
    ​The Express edition is not supported. Its limitations will result in unacceptable performance, even in small installations.
  • Oracle 10g or 11g

​​For hardware and operating system requirements for this computer, see the documentation for your database server. Storage needs will grow as Cloud Cruiser accumulates data over time.

Client computers

One of the following browsers:

  • Microsoft Internet Explorer (IE) 10 or newer
    Although the product works on 32-bit versions of IE, Cloud Cruiser strongly recommends that you use the 64-bit version of IE for better performance.
  • Mozilla Firefox
  • Google Chrome

As of the last update to this article, Cloud Cruiser has been tested with Firefox 32 and Chrome 37, and we continue to test with new, automated version updates of these browsers. The application should continue to function with such versions. However, some issues could arise that can only be resolved with subsequent patches to Cloud Cruiser or by reverting the browser update.

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