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Cloud Cruiser 4.3 Release Notes

This section contains the cumulative release notes for Cloud Cruiser version 4.3.x. The current release is version 4.3.24.

All documentation articles updated for this release have the tag version_4.3. List these articles.

What's new in 4.3.27

HPE released version 4.3.27 in August 2018. It adds a configuration option that disables the database query that powers the charts on the default Home page.

What's new in 4.3.24

HPE released version 4.3.24 in March 2018. It enhances Cloud Cruiser to be configurable to prevent a POODLE man-in-the-middle attack. For instructions on how to perform this configuration, see Configuring SSL for secure access.

What's new in 4.3.22

HPE released version 4.3.22 in December 2017. The following list covers all of the enhancements and bug fixes in releases after 4.3.8 up to and including 4.3.22. Upgrading to version 4.3.22 provides all of them:

  • Added support for transactions with a service charge defined as an Allocated tiers rate type. 
  • Optimized database performance for returning summary data for the Service Invoice Summary report. 
  • Improved the performance of running the Standard Invoice report for all customers for a number of months
  • Added support for vCloud API version 5.6 for VMware vCloud collections. 
  • Added new Report Guest role that allows access to specific reports. 
  • Added the All Except Report Guests visibility type for reports, which allows users with any role except Report Guest from viewing a report.  
  • In the Rate Plan window, you can select to apply Round Usage. Usage rounding enables the charge record used to calculate the cost value rounded to the nearest whole number. Decimal values of .5 and lower are rounded down, and decimal values above .5 are rounded up. 
  • Optimized database performance for returning account cost data for the Standard Invoice report. 
  • Added functionality to copy one or more sheets from another Workbook or Template. Go to Data > Workbooks, select the workbook you want to copy to and under Worksheet, click Copy. The list of options appears. 
  • Enhanced performance to improve the loading of the list of rate plans. 
  • Improved filtering performance when refreshing workbooks. 
  • Added last user login field and timestamp to the ccuser table. 
  • Improved the speed of loading data into the Cloud Cruiser database. 
  • Improved the speed of running a standard report while the charge step is running simultaneously. 
  • Eliminated report execution issues due to lock escalation. 
  • Added import and export functionality for data source drivers. Go to Data > Setup > Sources or you can import and export data source drivers from the command line. 
  • Fixed bug: When running the standard charge job, the job failed with a foreign key constraint conflict. 
  • Fixed bug: When deleting published loads, a timeout occurred due to running charge jobs. 
  • Fixed bug: When processing a vSphere collection, a maximum depth configuration exception occurred. 
  • Fixed bug: On the Sheet tab of a workbook, when you selected to publish data to a new schema, the New Schema dialog displayed a blue background. 
  • Fixed bug: On the Detail tab for a customer, when you selected a rate plan from the Rate Plan drop-down, the list of rate plans was not sorted. 
  • Fixed bug: On the Edit Processor dialog of your workbook, when you set dimensions, the formula syntax did not filter, the UI displayed a gray background, and an Internal Client error returned. 
  • Fixed bug: When you added a dash "-" in the database username, the database failed to upgrade. 
  • Fixed bug: On the Detail tab for a customer, when you selected a rate plan from the Rate Plan drop-down, the list of rate plans was slow to load. 
  • Fixed bug: On the Run Workbook dialog of a workbook, when you selected Debug from the Log Level field, the debug information did not appear in the log file.

What's new in 4.3.8

Cloud Cruiser can now connect to HP Cloud Service Automation using Transport Layer Security (TLS) versions up to 1.3. Previously, only TLS 1.0 was supported.

HP Cloud Service Automation Subscription data sources now have an SSL Negotiation setting. When you select Full, Cloud Cruiser will request a TLS v1.3 connection and negotiate down from there.

What's new in 4.3.7

The following features are new or enhanced in Cloud Cruiser version 4.3.7.

Added the ability to import/export data sources and schedules

There is now the ability to import both data sources and schedules as well as to export both datasources and schedules to a CSV file. New menu options are now available in Data > Setup > Sources and Data > Processing > Scheduling tab respectively.

Fixed bugs

See Bugs fixed in 4.3.7 for information about the bugs fixed in this release.

What's new in 4.3.5

The following features are new or enhanced in Cloud Cruiser version 4.3.5.

Custom link in the main logo

By default, clicking the main logo in the upper-left corner of the Cloud Cruiser interface opens the HPE website in a new browser window. You can now change the URL to open a different page, such as a page on your corporate intranet. For more information, see Rebranding the user interface.

Fixed bugs

See Bugs fixed in 4.3.5 for information about the bugs fixed in this release.

What's new in 4.3.4

The following feature is enhanced in Cloud Cruiser version 4.3.4.

Override for enabling and disabling charge jobs

For individual jobs, you can now override the global setting for enabling/disabling the charge step. Cloud Cruiser includes a global setting that enables you to disable the charge step for all jobs. This enables you to test your Cloud Cruiser implementation as you are working, without generating charge records that would otherwise need to be removed each time you run an ETL workbook.

If you want to override that global setting for any specific job, open your job's XML file and set the ignoreChargeEnabledFlag parameter to true. For more information, see Disabling and enabling the charge step in jobs.

What's new in 4.3.3

Cloud Cruiser 4.3.3 fixes bugs, several of which improve the reliability and accuracy of charge jobs. See Bugs fixed in 4.3.3 for information about the bugs fixed in this release.

What's new in 4.3.0

The following features are new or enhanced in Cloud Cruiser version 4.3.0.


Cloud Cruiser now includes the CloudSmart-Now packaged offering, enabling you to collect, process, and publish billing and usage data faster than with the standard collection methods available in earlier versions of Cloud Cruiser.

CloudSmart-Now solutions work out-of-the-box with minimal configuration for the following public and private clouds:

  • Amazon Web Services
  • Microsoft Azure
  • Microsoft Windows Azure Pack
  • VMware vCenter

As part of the CloudSmart-Now packaged offering, Cloud Cruiser includes services for private cloud data sources to handle common chargeback use cases, and automatically matches usage to these services. Additionally, Cloud Cruiser includes baseline rates to speed implementation time. These are based on a sampling of actual service-provider rates to provide a realistic starting point for your needs.

To get started with CloudSmart-Now, see CloudSmart-Now.

What-If for New Workloads

Cloud Cruiser has expanded its What-If capabilities with the ability to help you decide which workloads provide the necessary services at the best cost. To do this, build scenarios that compare the estimated costs for different groups of services. For example, you might compare services offered from a single provider to see which is the best value from that provider. You might then compare that workload against a similar workload from a different provider to help you make an informed business decision about the services you purchase. For more information, see What-If for new workloads.

What-If functionality in Cloud Cruiser requires a special license. If you do not see What-If available in the Cloud Cruiser navigation pane, contact Cloud Cruiser.

Fixed bugs

Bug fixed in 4.3.7

The following bug is fixed in the Cloud Cruiser 4.3.7 release:

Description Bug ID
When a user is running the help menu in the command line; datasourceSetup -s is being shown, which is not supported. Also in the command line, Updates and Duplicates were being shown in the command line output while running Import commands. MAINT-386

Bugs fixed in 4.3.5

The following bugs are fixed in the Cloud Cruiser 4.3.5 release:

Description Bug ID
Cloud Cruiser allowed 2 batch, workbook or reporting jobs to run at the same time. The duplicate job would fail without warning. You now see a warning in the scheduler when times for same schedule overlap. N/A
When loading data, Cloud Cruiser truncated passthrough costs to 2 decimal places, propagating a charge of 0 to the charge job in the rare event that the charge could not be rounded to at least 0.01. (For example, 0.003456). N/A

Bug fixed in 4.3.4

The following bug is fixed in the Cloud Cruiser 4.3.4 release:

Description Bug ID
While you could disable the automatic charge step for all jobs, you could not manually run the charge step when charge is disabled. MAINT-293

Bugs fixed in 4.3.3

The following bugs are fixed in the Cloud Cruiser 4.3.3 release:

Description Bug ID
After loading data for a range of dates, if you later re-ran the charge for an early date in that range, Cloud Cruiser was missing some data that was previously there. MAINT-282
For charges allocated hourly, Cloud Cruiser did not report charges accurately. MAINT-277
Cloud Cruiser was incorrectly reading ampersand characters in Jasper report filters as an escape character instead of a literal character. MAINT-276

When running a charge job, Cloud Cruiser produced the following error: - Couldn't retrieve job because a required class was not found:

When running Windows Azure Pack collection from a workbook, Cloud Cruiser would stop collecting data when it encountered a resource with an EndTime later than the data specified in the workbook.  MAINT-149
When using a Min Commit value for a service with the Basic Rate Type, Cloud Cruiser sometimes generated incorrect charges. MAINT-146
When using a Min Commit value for a service with the Basic Rate Type, Cloud Cruiser generated two charge records for the service. MAINT-142

System requirements


​The following are the minimum hardware and software requirements for Cloud Cruiser and its components.

HPE recommends that you install Cloud Cruiser, HPE Consumption Analytics Portal Server, and your database server on separate computers. These system requirements apply to that architecture.

Cloud Cruiser computer

You should also install HPE Consumption Analytics Portal Desktop on this computer.


  • 2 GHz or faster multi-core processor
  • 4 GB or more of system memory
  • 2 GB of storage

Operating system

You must use the 64-bit version of one of the following operating systems:

  • Microsoft Windows Server 2008
  • Microsoft Windows Server 2012
  • Microsoft Windows Server 2012 R2
  • Linux with a v2.6 or later kernel

The Server Core installation option of Windows is not supported. The Cloud Cruiser installer requires a graphical user interface and cannot be run within a command window.

Using the X Window System requires that the DISPLAY variable be set. After you restart Cloud Cruiser, this variable can cause Cloud Cruiser reports to render improperly. To work around this issue, complete one of the following actions:

  • Unset the DISPLAY variable.
  • Add the following line to the CATALINA_OPTS section of the file:

Java platform

The 64-bit version of Java Standard Edition 8 (JDK or JRE) is required. Versions earlier than 8 are not supported.

You can download Java at The navigation of this site changes often, so you might need to look carefully to find version 8 in 64 bits.

Database server computer

A database server is not included with the Cloud Cruiser installation. You must provide one of the following database servers:

  • Microsoft SQL Server 2008 or 2012
    ​The Express edition is not supported. Its limitations will result in unacceptable performance, even in small installations.
  • Oracle 10g or 11g

​​For hardware and operating system requirements for this computer, see the documentation for your database server. Storage needs will grow as Cloud Cruiser accumulates data over time.

Client computers

One of the following browsers:

  • Microsoft Internet Explorer (IE) 9 or newer
    Although the product works on 32-bit versions of IE, HPE strongly recommends that you use the 64-bit version of IE for better performance.
  • Mozilla Firefox
  • Google Chrome

As of the last update to this article, Cloud Cruiser has been tested with Firefox 32 and Chrome 44, and we continue to test with new, automated version updates of these browsers. The application should continue to function with such versions. However, some issues could arise that can only be resolved with subsequent patches to Cloud Cruiser or by reverting the browser update.


The documentation for Cloud Cruiser 4.x is located at Cloud Cruiser 4.

In addition to the documentation available on this site, version 4 has more help within the Cloud Cruiser Portal. This includes help for windows, dialogs, and the functions and parameters in Data > Workbooks.

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