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Assigning discounts and surcharges to customers

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To assign a discount/surcharge to a customer

  1. Go to Billing > Customers and select the customer who should receive the discount or surcharge.
  2. Click the Discounts/Surcharges tab if it is not already selected.
  3. Click Add Discount/Surcharge.
    The Choose discount/surcharge type dialog box appears.
  4. Select a discount or surcharge, then click OK to dismiss the dialog.
  5. In the Start Date and End Date fields, set the period for which the discount or surcharge applies.
  6. Click Save to save the customer record.

A discount or surcharge does not have an inherent period for which it exists. The duration of a discount or surcharge is specific to its assignment to a customer. A customer can have multiple discounts and surcharges assigned to them, but those must be set up consecutively by period using the starting and ending dates on the customer.

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