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Configuring non-metered services

This topic will show you how to configure and maintain services that are billed on a fixed, pre-paid subscription basis (also referred to as “uncommitted” services). 

Navigating to non-metered services

You can access non-metered service configuration from the Billing  page.

To open the Non-metered Services page

  • Click the number in the Non-Metered Services column on the Customers page.(or click the ellipsis icon in the Tasks/Actions column and click the Edit Non-Metered Services. option in the selection list):

FC_GL_billing_mgr_non-metered_service_2020-01-29.jpg​​​​​

This will display the non-metered services summary page, which lists all non-metered services that have been configured for the customer. 

Creating a non-metered service

Non-metered services can be created at both customer level and location level for the same customer.  A customer-level service will simply have a blank location.

If you enter a duplicate start date or description while adding a new service, editing an existing service, or cloning a revision, an error message will display in the field:

FC_GL_billing_mgr_non-metered_serv4_error-empl_2020-02-10.jpg FC_GL_billing_mgr_non-metered_serv4_2_error-empl_2020-02-10.jpg

To create a non-metered service

  1. Click the + icon at the upper right of the Services column
    FC_GL_billing_mgr_non-metered_serv2a-empl_2020-02-10.jpg

    The Add Service overlay displays:
    FC_GL_billing_mgr_non-metered_serv2b-empl_2020-02-10.jpg

  2. Enter the description for the service.
  3. Apply Charges To either Customer or Location.
  4. If you set Apply Charges To Customer, skip to step 6.
  5. If you set Apply Charges To Location, select from the list of locations that displays.
  6. Click OK to close the overlay.
  7. Click + Add Revision above the Rates table:
    FC_GL_billing_mgr_non-metered_serv2c-empl_2020-02-10.jpg

    The Add Revision overlay will display:
    FC_GL_billing_mgr_non-metered_serv3-empl_2020-02-10.jpg

  8. Enter the revision Start Date
  9. Enter the service Quantity.
  10. Enter the Rate Per Unit for the service.
  11. Click OK to save the revision and close the overlay.
  12. Click Save  on the Non-Metered Services summary page to save the non-metered service.

To clone an existing revision

  1. Click the clone (copy) icon in the appropriate row of the Rates column under Actions to create a new revision based on the existing one.
    FC_GL_billing_mgr_non-metered_serv3a-empl_2020-02-10.jpg

  2. On the Add Revision overlay, enter a new revision date.
  3. Change the values in any fields as needed.

    You must change either the description or the location to make the new service unique.

  4. Click OK to save your new revision and close the overlay.
  5. Click Save  on the Non-Metered Services summary page to save the non-metered service.

Editing non-metered services

As a HPE GreenLake channel partner, you can edit an existing revision for a non-metered service.

FC_GL_billing_mgr_non-metered_service3_2020-01-29.jpg

 

To edit a non-metered service

  1. Click the edit icon in the desired row
  2. Enter your Markup % (or use the + icon or - icon to change it).
    As you adjust your markup %, the Customer Rate and Total Customer Price (what your direct customer will be charged) are updated.
  3. Click OK to save your updates and close the overlay.
  4. Click Save  on the Non-Metered Services summary page to save the non-metered service.

Editing and deleting revisions

You can add, edit, or delete a revision for an existing non-metered service. 

To add new effective date range

  1. Click the + icon next to the Effective Dates to bring up the New Effective Date overlay.
  2. Enter the new revision date or select it from the calendar.
  3. Click OK to save your updates and close the overlay.
  4. Click Save  on the Non-Metered Services summary page to save the non-metered service.

To edit a revision

The Edit Effective Date overlay displays:

non-metered_fig4d_new_effective_date.PNG

  1. Click the pencil icon in the appropriate row under Actions in the Rates table:GLBM_non-metered_edit_rev.png

  2. Enter the new effective date or select it from the calendar.

  3. Click OK to save your updates and close the overlay.
  4. Click Save  on the Non-Metered Services summary page to save the non-metered service.

To delete a revision date range

  1. If there are multiple revision date ranges, select the desired set of dates from the Effective Dates field.
  2. Click the trash can icon to bring up the Delete effective date overlay.
    non-metered_fig4e_delete_effective_date.PNG/a>

  3. Click Yes, Delete to delete the selected revision date range and close the overlay.
    non-metered_fig4f_delete_effective_date.PNG
  4. Click Save  on the Non-Metered Services summary page to save the non-metered service. 

Deleting non-metered services

You can delete selected non-metered service(s) completely.

This will delete the non-metered service from ALL REVISIONS, past and future.

To delete a non-metered service

  1. Click the trash can icon next to the non-metered service you wish to delete.non-metered_fig6_delete.png

  2. On the Are You Sure? overlay, click Yes, delete the Service to delete the service and close the overlay.
    non-metered_fig6a_delete.png

 

  1. Click Save to complete your update.
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