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Documentation - HPE Usage and Analytics

Setting up your account

Before you can sign in to the HPE Consumption Analytics platform, you need an account.  Please contact your HPE Account Support Manager (ASM) to request access.

Activating your account

When your account is created, the portal sends a verification email to the address you specified.  You must respond to the verification email and complete your registration within 30 days.  During the activation process, you verify your username and update your password for your HPE Consumption Analytics platform account. 

Signing in to your account

Once your account is activated, you can use your HPE Consumption Analytics platform credentials to sign in to your account - or you can sign in using the credentials for your HPE Passport, Microsoft, or Google account. This allows you to manage just one password (the one for the external account), a capability known as Single Sign-On (SSO). 

To sign in to your account directly 

  1. Go to the login page https://consumption.support.hpe.com/#/login.
  2. Enter your HPE Consumption Analytics platform account email address and password.
  3. Click Sign in.

If you forget your password, click Forget your password? to reset your password. An email will be sent to your email address with a reset link. 

To sign in to your account with SSO

Refer to the relevant article: 

Supported browsers

HPE Consumption Analytics platform supports the following browsers:

  • Chrome 42 or later
  • Firefox 38 or later
  • Microsoft Edge 20 or later

HPE Consumption Analytics platform Interface

When you sign in to HPE Consumption Analytics platform, you will see your default view, which displays a snapshot of the usage of and spending on your IT environment.  It provides you with a single view across platforms. 
CAP_public_cloud_view_summary.png

The HPE GreenLake Customer View is similar to the Public Cloud View page shown above;.

The dashboard contains the following:

Navigation pane  The Navigation pane lists the available features in the portal and allows you to navigate through the interface. You can also view the number of Health Checks notifications adjacent to Health Check in the Navigation pane.
Page Your view contains pages with one or more charts and reports. Click the page title to navigate between pages.
Menu bar  

The menu bar contains a list of available functions. From the menu bar, you can:

  • View notifications
  • View and manage your account preferences
  • Change your password 
  • Take a tour
  • Log out
Help Help contains detailed documentation, illustrations, and recommended video tutorials.
Footer

The footer contains the Contact Support link. Click Contact Support to submit a support case.

 

Your content in the default view may differ to other users' content, since your view is based on your user and group permissions. For example, if you do not have administration capabilities, you can only view your content in your default view, and you cannot view the navigation pane.  Administrators assign your view, manage your permissions, and customize your view for your use.
 

For more on your default view, see Working with the default pages.

Viewing and managing messages from HPE

The HPE Consumption Analytics platform features in-app messages to notify you of outages, new features, and other information.  See Managing messages from HPE for more details and instructions for working with them.

  • If you're a user with multiple tenants, you can:
    • Switch between tenants, using the tenant dropdown list at the top of the page
    • Choose one to be your default tenant:
      • A star icon is shown to the left of each tenant in the tenant dropdown list; the one filled star icon indicates the default tenant:
        CAP_default_tenant-1.png
      • You can change the default as needed by clicking the star next to a different tenant.

Next Steps

Now you have an active HPE Consumption Analytics platform account.

For HPE GreenLake accounts, please review The HPE GreenLake Flex Capacity Customer View.

For public cloud accounts, the next step is to create a data collection. To learn more about creating collections and prerequisites, see the following articles:

Once you've created your public cloud data collection(s), see Working with the Public Cloud View.

Additional Resources